Design for Inclusion

Design for Inclusion

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No two people are the same.

Design for inclusion is about creating spaces for all people. Inclusive spaces that enable everyone to live and thrive. Spaces that promote equity, participation and wellbeing. Spaces that provide comfort, ease of use, awareness, and understanding. That respect and satisfy people of all ages, races, cultures, identities, and abilities.

Inclusive design is an approach that focuses on the full range of human diversity and our vast human needs. It considers ways in which these needs intersect, offering the opportunity to problem solve, innovate and explore solutions which can benefit a broader cross section of people because their diverse experiences have been included in the design process.

Why build barriers to accessibility when you can design for inclusion?

Social Equity in the Built Environment

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There are few issues relating to human health, wellbeing and quality of life that are not impacted, directly or indirectly by the attributes of our built environment.

As society demands integrity and commitment from organizations in their approach to social equity, how can we holistically integrate this into the design and development process where buildings, places and infrastructure support and enhance environmental, economic and social wellbeing?


Equitable architecture and placemaking begins with learning about the people we are designing for. In the report, we set out some of the guiding principles we can adopt to bring positive impact to our communities and the value it can bring the various stakeholder groups that shape them.


Ideas Book

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With inclusion comes a sense of belonging – a connection to others and our surroundings. Currently, there continues to be a significant gap in how spaces are being built and a significant segment of the market that is underserved.

In an attempt to address this issue, we’ve put together an Ideas Book of different design concepts taken from our global portfolio of multi-disciplinary services. We approach inclusivity from five different user journeys: physical, sensory, cognitive, identity and community.

While there are no silver bullet answers or cookie cutter solutions to Inclusive Design, we hope some of these concepts will help to advance design thinking, processes and practices in the built environment to effectively engage with diverse communities towards improved outcomes.



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The ‘Design for Inclusion’ podcast discusses topics related to designing for a more inclusive world – from exploring gender equity through our buildings and public spaces to design that reflects race, colour and culture in the built environment and how to design a hybrid and inclusive workplace. These podcasts aims to use inclusive language. However, some terminology for inclusion may vary across different cultures and regions.